CATEGORY
[Video of packaging process] Value-added services, CN￥5/package
Service description:
A video of the entire packaging process of the package is provided so that you can feel the entire packaging process more intuitively and meet your needs to check the packaging status of the package.
You can view the packaging video on the "My Packages" page 30 minutes after the parcel is packed; the video will be retained for 30 days. If you still cannot view the video after more than 24 hours, please contact online customer service.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
[Personalized customized packaging] Value-added service, CN￥5/package (material fee extra)
Service description: Personalized customized packaging according to user requirements. If the user needs to use their customized logo/carton/packaging bag, condolence card and other packaging, the specific operation requirements need to be filled in in the package notes. The result will be notified to the user as "processed" by email and in-site message.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Priority Stock-out】
For any parcel with successful payment of "Priority Stock-out", our specialist will complete the outbound processing within the specified time.
- Service Time:
Service orders paid between 09:00-17:00 (BT) will be packed & weighed in 3 hours after approval. Service orders paid between 17:00-09:00 (BT) will be packed before 12:00 the next day.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Stretch Film】Value-Added Service，CN￥1/kg
- Cover the carton completely with stretch film.
- Pack with stretch film to keep the parcel from getting wet and being switched. Suitable for all product categories.
• The system will automatically calculate the service fee according to the weight of the parcel you submit.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Moister-Barrier Bag】Value-Added Service，CN￥1/Parcel
- Pack the carton with a moisture-proof bag and seal it tightly.
- Protect the parcel's outer packaging against getting wet during transport, so as to keep the items inside mould-free. Suitable for all product categories.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Whole-Process Packing Video】Value-Added Service, CN￥5/parcel
- Provide videos of the packaging process
- Packaging video can be viewed after the parcel status is "Packaged". Video viewing is valid for 30 days from the time of parcel video upload.
- After the package is packed, customers can view the parcel video on the parcel list.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Corner Protector】Value-Added Service, CN￥1/kg.
- Place four corner protectors in the corner of the carton's out packaging.
- It mostly applies when you need the original packaging for certain items (e.g. the outer packaging of action figures).
- The system will automatically calculate the service fee according to the weight of the parcel you submit.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Customized Packaging】
> Value-Added Service, 5 RMB / Parcel (excluding costs of materials).
>Use customized logos, cartons, packing bags, and cards as per your requirements. Please remark the detailed operation procedures in the Package Note box.
How To Purchase
My Warehouse -> Submit Delivery Order -> Choose Value-Added Services 【Customized Packaging】. Please remark the detailed operation procedures in the Package Note box.
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
【Vacuum Packaging】Value-Added Service, CN￥15/parcel
- Proceed with vacuum compression for all items in one parcel, and the maximum volume of the vacuum bag is 80cm * 60cm.
- Save storage space by significantly compressing the volume, and help you save volume-based shipping fees. Also, it can protect items in the parcel against moisture, mold, dust, and insect. Preferred for items with lightweight and large volumes (down jackets, beddings, home textiles).
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
（1） Function： Pack products with bubble cushioning wrap (with the enhanced anti-shock feature) to protect them against damage due to crushing, collision, and falling off.
（2） Applicable Category： Suitable for cosmetics, electronics, action figures, glass bottles, and ceramics.
（3） Price：¥1/PCS
Friendly Reminder:
1.This service fee does not include the cost of parcel packing and handling.
2.Once this service is applied for, the service fee will not be refunded.
3.After submitting this service, returns or refunds cannot be requested.
4.By choosing to confirm and submit, you acknowledge and agree to these terms by default.
5.The final interpretation right belongs to the kameymall platform.
（1） Function： Pack products with bubble mailers (with cushioning and anti-shock features) to protect them against damage due to crushing, collision, and falling off.
（2） Applicable Category： Suitable for small-sized jewelry/jade products, driver's licenses / ID cards, as well as small-sized electronics.
（3） Price：¥3/PCS
（1） Function： Pack products in 3 layers of EPE (with cushioning and anti-shock features) to protect them against damage due to crushing, collision, and falling off.
（2） Applicable Category： Suitable for fragile products with packing boxes.
（3） Price：¥1/PCS
Customized Logo Service
This service is one of our customized services. Customers can create exclusive logo stickers based on it's needs and deliver them to our warehouse. Customers would need to provide the physical stickers to us and our member of staff will stick the logo tag to the relevant package. Any risks or fees that occurred by the logo, such as delivery, customs clearance, infringement, or other legal risks, will be the responsibility of the customers.
Smart Shipping
20 CNY/Parcel
Smart Shipping Packing is a value-added service that informs you of the actual weight of the parcel before you proceed with payment for shipping. Fee Standard: 20 CNY/Parcel.
Friendly Reminder:
1.The Smart Shipping Packing service fee does not include the cost of parcel packing and handling.
2.Once the Smart Shipping Packing service is applied for, the service fee is non-refundable.
3.After submitting a request for the Smart Shipping Packing service, warehouse specialists will process the parcel within 1 to 3 business days.
4.The Smart Shipping Packing service covers compensation for damaged parcel packaging. For detailed compensation criteria, please refer to the service's after-sales instructions.
5.The final interpretation right belongs to the kameymall platform.
WHO ARE WE?
TopBuyGo is a China-based cross-border shopping platform serving global users. We specialize in sourcing high-quality products from China and offer end-to-end services including purchasing, warehousing, quality inspection, and international shipping. No matter where you are, TopBuyGo helps you shop Chinese goods easily, safely, and reliably.