Registering Kameymall account is very simple, the entire process only takes 1 minute.
1. Click “Sign up” button on the top of the Kameymall home page.
2. Visit the registration page, fill out your commonly used e-mail address, set up the username and password, enter verification code, then click the "register" button to complete the registration.
[Special Reminder] Please read Kameymall User Registration Agreement carefully, to make sure that you understand our rules for handling your personal information. Please contact our customer service staff in case you have any questions with the Agreement, and you may stop visiting and using Kameymall immediately in case you disagree with any provisions hereof.
Kameymall User Registration Agreement
Updated on: 2019-09-20
Effective on: 2019-09-20
Recitals
[Important] You should read the Agreement below carefully before you click “Agree” for the registration. Please read carefully and fully understand the provisions hereof, including but not limited to:
[Special Reminder] Kameymall User Registration Agreement includes Kameymall Service Agreement and Legal Statement and Privacy Policy. Your completion of all registration procedures and consent with this Agreement mean that you have fully read, understood and accepted all the provisions hereof. In case of any disputes between you and Kameymall arising out of Kameymall platform services, such disputes shall be solved pursuant to Kameymall Service Agreement.
You should stop the registration procedures immediately in case you disagree with the Agreement or any provision hereof.
Kameymall User Registration Agreement consists of two parts: Kameymall Service Agreement and Legal Statement and Privacy Policy.
Five parts are set forth under Kameymall Service Agreement:
III. Descriptions of International Logistics Restrictions
Kameymall Service Agreement
The ownership and right of operation regarding the electronic services hereunder belong to Kameymall. The user (hereinafter referred to “You”) may become a formal user of Kameymall only after agreeing with all registration provisions and completing all registration procedures. You clicking “Agree with this Agreement” shall be deemed to confirm that You may have the capabilities of enjoying the services provided under Kameymall including but not limited to shopping agent service and of assuming legal responsibility independently incurred there from. This Agreement is binding upon You and Kameymall and may be effective permanently unless otherwise agreed by You and Kameymall.
(1) Shopping agent and parcel forwarding services
Shopping agent service: Kameymall will purchase items from your designated third-party merchants free of charge (except for items on certain websites) on your behalf.
Parcel Forwarding: Kameymall may provide forwarding services. International parcels may be subject to customs penalties, delayed delivery, damage and loss, etc. We will provide you with protection in accordance with Kameymall compensation policy, at the same time, you need to assess such risks when using the service.
(2) Disclaimer for purchase and parcel forwarding of products
For the smooth arrival of the products purchased by You, we may make appropriate handling for the products already arrived. You’re kindly reminded that You should make prudent purchase as certain merchants on Taobao may conduct illegal commercial activities. You are deemed to agree and perform the subsequent operations under special conditions (visit the website below), or You may verify any doubts (if any) with the customer service staff upon the submission of order.
(3) Rules of return or exchange within 5 days without reasons
The products purchased by Kameymall on your behalf may be returned or exchanged (as the case may be) within 5 days without reasons. You must understand and confirm that such return and/or exchange service may be enjoyed 3 times within 30 days free of charge, or otherwise, the subsequent return and/or exchange may be provided with certain charge, and even part of orders may not be returned and/or exchanged.
(4) Parcel forwarding agreement and the inspection rules
It’s Your responsibility to have the knowledge of the prohibited international items. Kameymall may sign to acknowledge the receipt of and check Your parcels in accordance with the Rules on Parcel Forwarding and Acknowledgement of Receipt, and receive the parcels satisfying with the applicable requirements and make subsequent operations related thereto.
(5) Domestic return and international return
Subject to the special natures of international logistics, certain parcels may be indicated as “Not passing domestic security checks” in the customs of the country to which Your parcels are delivered, in this regard, Kameymall may arrange the re-delivery free of charge after the parcel is returned. In the event Your parcel has been shipped overseas and is returned due to Not passing international security checks, no recipient, wrong or incomplete address, unsuccessful posting, the fee for re-shipping shall be borne by You.
(6) Parcel Delay Insurance and Compensation
The parcel is deemed delayed after being shipped out but not received by the recipient within the delivery time guaranteed by the insured shipping line on our platform. If the parcel is still not received after the delay, the recipient can request after-sale compensation per Kameymall’s compensation rules, with the allowance refunded to the payment account for this parcel. Delays due to customs, weather, and other Force Majeure incidents are ineligible for compensation.
(7)Parcel insurance and the compensations
In the event that Your parcel is lost and You have purchased the parcel insurance with us upon the submission of order, we may provide applicable compensation based on Your insured value. You shall have the knowledge of the prohibited international items and assume any responsibilities for the loss of parcel caused due to certain factors, either subjective or objective.
(8) Receipt of parcel
The normal acknowledge of receipt of the parcel indicates the closure of the whole shipping process. You shall check the outer packing box carefully upon Your signing for acknowledge of receipt, and You may respond to customer service staff immediately for any problems related thereto after the acknowledgement.
(9) After-sales
It’s suggested that You should confirm the receipt of products on the website after receiving the parcel. You may apply for after-sales services within the valid after-sales term thereof if necessary, or otherwise after-sales services may not be provided after the said valid term. The valid after-sales term is calculated based on the delivery days and confirmation of receipt of products.
(10) Worry-free compensation policies
You should understand the related rules for all the businesses and services provided by Kameymall, fully understand and confirm all Your rights and obligations hereunder before using the services hereunder.
(11) Compensation disclaimer
(i) Kameymall is dedicated to providing worry-free international online shopping services for You. For the smooth arrival of the products purchased by You, we may make appropriate handling for the products already delivered to the warehouse. You’re kindly reminded that You should make prudent purchase as certain merchants on Taobao may conduct illegal commercial activities. You are deemed to agree and perform the subsequent operations under special conditions as follows, or You may verify any doubts (if any) with the customer service staff upon the submission of order.
For the smooth delivery of Your parcel, the sensitive commodities containing essential oil, care solution, lubricant, battery and glue may be taken out by us.
The counterfeit commodities, commodities containing with plenty of liquid or powder, or equipped with battery, or food or drugs may have certain delivery risks due to customs policies. Kameymall shall not be liable for the customs clearance and any legal liabilities related thereto in case of any consequences arising out of the said risks.
We may not provide professional inspection (in terms of quality, authenticity and completeness) for Your certain commodities such as electric appliance, counterfeit commodities, tickets, cards and models, in this regard, our inspectors may only inspect whether the appearance is intact and the accessories are complete or not as we can’t open the commodities to check the quality thereof.
As the commodities such as ceramics or glass commodities and the commodities in irregular forms (windscreen wiper and shock absorber) may be worn or broken during the several transportations, we suggest that You should purchase them prudently. We may warrant that such commodities are complete before shipment., Since fragile items are prone to damage during transport, we recommend that you purchase the corresponding value-added services on our platform to prevent damage in transit. For example, if you have already purchased Kameymall's value-added services for fragile items, any losses will be compensated by Kameymall per the compensation rules.
You’re suggested to directly negotiate with the merchants in case what You order are custom-made commodities. You may purchase such commodities based on Your ideas and originality. You shall provide us with the ways of contact with the merchants after successful negotiation. As we may not provide professional inspection for such commodities, any losses and liabilities incurred therefrom shall be solely borne by You.
As it’s set forth by the sellers on Taobao that the orders with deposits shall not be cancelled and the buyers thereof shall voluntarily follow up the information issued by the sellers to pay off the balance, only after that the commodities may be delivered. The deposits may not be refunded in case the payment for balance is overdue.
We suggest that You select the Taobao shops with more than three hearts (The more hearts, the better reputation) and pay Taobao deposits to purchase commodities as the sellers with poor reputation and not paying the Taobao deposits may not deliver the commodities, or may deliver false commodities or have disputes on after-sales issue and warranty, and any losses and liabilities incurred therefrom shall be solely borne by You.
As CD-like commodities and figures have high collection values, and such commodities may not be inspected by opening the plastic packaging bags thereof, and hence we only inspect whether the appearance is intact and undamaged or not while the internal situation may not be inspected, all the risks and liabilities incurred therefrom shall be solely borne by You.
It shall constitute that you have read and accepted the terms mentioned above if there is any such risk as provided in the preceding paragraph. Please read such terms carefully and Kameymall reserves the right of final interpretation for such terms.
(ii) We shall not be held liable for any loss, shortage, damage or delay of mails occurred during the delivery process for any cause not attributable to us or for any indirect losses or unrealized benefits if
(iii) Instructions for Banned Items
(i) the commodities that are prohibited from being circulated or sent by the applicable national laws and regulations;
(ii) the explosive, flammable, corrosive, radioactive and toxic dangerous commodities;
(iii) the reactionary newspapers, books, windows or obscene commodities;
(iv) various currencies;
(v) such items which may impair public health;
(vi) the perishable items;
(vii) any live animals (excluding bees, silkworms, and leeches for which their packages may ensure the security of delivery and safety of workers);
(viii) such items that are not properly packaged and may endanger personal safety, or may pollute or damage mails or other mail devices; and
(ix) all other items not suitable for mailing conditions.
(i) those, based on their natures or packages, may or are suspected to injure postal service personnel or harm mail or postal equipment;
(ii) the items sealed by metal buttons with sharp edges which may hinder mail handling equipment;
(iii) all kinds of firearms, ammunition, explosives, flammable commodities, corrosive commodities, radioactive elements and containers, potent poisons, narcotic drugs, biochemical products and infectious commodities;
(iv) various kinds of publications, publicity materials, printed materials, etc. which may endanger social security & stability, or are obscene;
(v) all kinds of items which may endanger public health;
(vi) such documents or commodities that are prohibited from entering or circulating by the other party;
(vii) any other items banned by the rules of competent customs authorities in addition to those mentioned above.
(i) those, based on their natures or packages, may or are suspected to injure postal service personnel or harm mail or postal equipment;
(ii) the items sealed by metal buttons with sharp edges which may hinder mail handling equipment;
(iii) the flammable, explosive or other dangerous commodities other than such brittle biological materials packaged and sent from one registered entity to another registered entity and are licensed by the competent authorities;
(iv) the live animals except bees, silkworms, leeches or parasites sent from one registered entity to another registered entity, or insects used to eliminate pests;
(v) the radioactive items;
(vi) the opium, morphine and other anesthetic items other than those shipping documents have been issued by the competent authorities or evidenced by the competent judicial authorities or police agencies to be used for evidence purpose and have been insured or declared for their values, or have been insured and used for medicine or scientific research with the permit issued by the competent authorities;
(vii) the obscene or indecent documents or items other than those evidenced by the competent judicial authorities or police agencies to be used for evidence purpose and have been delivered through registered mail or parcel;
(viii) the documents or items that are prohibited from entering by the competent authorities of country to which such mail is delivered;
(ix) the documents or items that are forbidden to be sold or manufactured by the competent authorities in Taiwan other than those evidenced by the competent judicial authorities or police agencies to be used for evidence purpose and have been delivered through registered mail or parcel;
(x) lottery tickets and flyers thereof other than those evidenced by the competent judicial authorities or police agencies to be used for evidence purpose and have been delivered through registered mail or parcel; or
(xi) such contraband products prescribed by other laws and regulations.
Kameymall Selected -- a comprehensive shopping platform provides to its users with a vast array of premium local and international brands that are carefully selected so that you may purchase commodities comfortably.
You can consolidate the products from Kameymall Selected and the shopping agent service into one parcel to save on international shipping. The purchase service and shipping service are the services conducted in 2 phases, and therefore, the payment for them shall be made separately. Special return & refund policies and worry-free compensation policies have been made for Selected Commodities.
The Shopping Agent Service hereunder is provided by Kameymall to assist you in purchasing your designated products from 1688 sellers. Kameymall does not guarantee the quality of 1688 products and does not provide accurate inventory service, and only provides limited sampling services and limited after-sales services. Please carefully select the commodities and take full responsibility for Your own risks. If you need a guaranteed purchase, You can use Kameymall’s expert sourcing services.
III.Descriptions of International Logistics Restrictions
The commodities purchased in China must be those in conformity with the laws and regulations of the People's Republic of China (“PRC”) and are permitted for export. You shall understand and acknowledge that based on the different customs policies of various countries, some countries or regions are more sensitive to special commodities and the probability of being confiscated for such commodities, when entering local customs, is slightly greater.
Customs inspections of parcels are basically in the form of spot checks. If the customs thinks that your parcel is special (for example, large in size, too heavy in weight, or containing sensitive commodities, etc.), customs will voluntarily contact the recipient for invoice or customs clearance documents.
Please read carefully:
[Kameymall’s After-sale Compensation Standards for All Products]
[Kameymall’s After-sale Compensation Standards for International Logistics]
The “Major Changes” referred herein include but not limited to
(1) significant change in our service model, for example, the purpose of processing personal information, the types of personal information handled, the way of using personal information, etc.;
(2) significant changes of our ownership structure, organizational structure or other respects, such as the change of owner due to business adjustment or bankruptcy mergers etc.;
(3) changes in the main objects of personal information sharing, transfer or public disclosure;
(4) significant changes of your rights to participate in the processing of personal information and the manner for the exercise of such rights;
(5) changes of department which is responsible for handling personal information security and its contact information or complaints channel; or
(6) the existence of high risks as reflected in the personal information security impact assessment report.
Legal Statement and Privacy Policy
Kameymall attaches great importance to user privacy and personal information protection. When You use our products or services, we may also collect and use Your related information. In this Privacy Policy, we are intended to explain how we collect, use, save, share and transfer Your information when our products or services, at Your request, are provided to You, and how we provide You with access, update, deletion and protection of this information.
Service Terms Confirmation and Acceptance registered users’ ownership and operation right are owned by Kameymall. The services provided must be in accordance with its published service agreement, service terms, operating rules strictly enforced. Also says that users and "Kameymall" have reached an agreement and accepted all of its terms of service.
‘Kameymall’ provides global users international shopping agent service via internet by using its own information and service platform. Receivers information provided by users need to be detailed, accurate, truthful, valid, same as the users’ personal email address. Once the information has changed, the updated information need to be submitted to ‘Kameymall’ customer service. If the information provided by the users is inaccurate, untruthful, valid service cannot be provided. In addition, platform has the unilateral right to terminate users’ service right.
Respect users privacy is one of the ‘Kameymall’ foundation rules. Therefore, we will not publish, modify or share users’ personal information to the third party and will save in ‘Kameymall’ registered users service files. Unless requested with legal permission or users themselves, then we can share to the third party.
‘Kameymall’ reserved the right to modify or discontinue the service without notifying the user, it is not necessary for the rights to the user or any third party.
Once you have registered with the site, you will have a member account where the account number is your username. Kameymall has the right to modify your username if it contains illegal or sensitive words. You are responsible to the liability of all your account or password activities. Therefore, please keep your account username and password safely and do not share to any third party. Otherwise, you are responsible to all the legal consequence caused by that. If you realize your password might be divulged, please modify it as soon as possible. You can feely visit ‘Me’ then click ‘Profile information’ to modify your password or information. Or you could terminate the old account and sign up for a new account. However, please make sure you have notified our customer service so that we can transfer your old account balance to your new account.
Users will take the responsibility solely in posting information. Users’ service usage is in accordance with all applicable local laws, state laws and international legal standards. Users must follow:
⑴ Published information must be consistent with China's relevant laws and regulations.
⑵ Do not use network registered users engaged in illegal activities.
⑶ Do not interfere with or confusion network services.
⑷ Comply with all using network registered users service network agreement, rules and regulations, and procedures. Users have the responsibilities of register service activities in ‘Kameymall’. If users spread or disseminate reactionary, pornographic or other information in violation of State law in "Kameymall" registered user services, we will mark the system record as evidence in possible violation of the law and submit to relevant departments. Meanwhile, simultaneously and immediately delete these messages without informing the users.
‘Kameymall’ for any direct, indirect, incidental, special usage of network member services or any illegal usage of network member in terms of harming or causing ‘Kameymall’ image and reputation damaged, ‘Kameymall’ presents here to reserve rights to pursue compensation for the reputational damage.
Users agree the usage of email services is users’ responsible for any risks. ‘Kameymall’ clearly states that will not provide any kind of guarantees, either explicit or inexplicit. Users understand and accept all kind of information, which depends on their own, and users are responsible for all risks and liabilities of system damage or information lost.
‘Kameymall’ does not set the maximum limits for uploading, but the site has the right to judge whether users behavior is followed ‘Kameymall’ registered users services terms and spirit. If users violated services terms, termination of account will be acted. ‘Kameymall’ has all copyrights of all content for the site. If anyone wants to reprint website content, it has to be authorized by ‘Kameymall’, otherwise, it is considered copyright infringement.
(1) Items information the site provided, we will try our best to match the items description and patterns between the sales items and the one posted online. However, due to the fact that during photo taking process, lighting, color background, equipment differences, computer color differences, computer image resolution differences, etc. might affect the outcome. We cannot guarantee that items description will exactly match with the real products, especially in color. All items actual status is the presented outcome.
(2) This site will base on users instruction to shop specific products from the specific website. Generally speaking, it takes 6 -15 working days to complete the shopping agent services (this is also based on the ‘international shipping methods’ chosen by users), but this is not final commitment. If the website users provided says out-of-stock, price changes, not deliver on time, any other transporting issues or any irresistible factor, and it has affected us to complete the service, we will immediately communicate with users to solve the issues. For any relevant loss caused to the users, ‘Kameymall’ is not responsible for it.
(3) If you need after-sales services (such as item missed, damaged, flawed, etc.), please see Help Center ‘Returns/ Refunds Policy and Process’ for more details. Please note, after-sales service is only applied for 72 after items delivered. If you request it after that period of time, your request will be no longer accepted.
(4) Due to users personal reasons caused to parcels unsuccessful delivery, this site is not responsible for it.
(5) During shopping agent process, in this site will not accept any agreed conditions between users and sellers. Members of the site will only enjoy sales discounts published by ‘Kameymall’ official website, and cannot enjoy any other discounts from other sellers’ websites.
(6) This site cannot accept to shop via shopping agent services for the following items: counterfeit products, prescription medicine, tobacco, lottery and adult magazine & DVD.
1 Information Content Specification
1.1 Information content contained in this Article refer to any content created, produced, copied, published or transmitted by the user during the use of the Software and Services, including but not limited to, registered information such as profile photo, name, user description and profile of the Kameymall account, or text,shares,pictures, videos, emojis,pages of related links, etc. and other content that are generated through using a Kameymall account or Software and Services.
1.2 You understand and agree that Kameymall is committed to providing users with a civilized, healthy, standardized and orderly network environment. You shall not use the Kameymall account or the Software and Services to produce, copy, publish, or disseminate content interfering with normal operation of Kameymall or infringing lawful rights and interests of other users or third parties, including but not limited to the following:
1.2.1 You shall not publish, transmit, disseminate, or store content that violates the laws and regulations of the People's Republic of China:
(1) Violating the basic principles established by the Constitution;
(2) Endangering national security, divulge state secrets, subvert state power and undermine national unity;
(3) Damaging national honor and interest;
(4) Inciting national hatred and ethnic discrimination, and destroy national unity;
(5) Undermining national religious policies and promote cults and feudal superstition;
(6) Spreading rumors, disturb the social order and undermine social stability;
(7) Disseminating obscenity, pornography, gambling, violence, terror or abet any crime;
(8) Insulting or slandering others and infringe legitimate rights and interests of others;
(9) Inciting illegal assembly, association, procession, demonstrations and gatherings disrupting the social order;
(10) Carrying out any activity in the name of any illegal civil organization;
(11) Not in compliance with the Interim Provisions on the Administration of the Development of Public Information Services of Instant Messaging Tools and comply with the requirements of "seven bottom lines" including laws and regulations, socialist systems, national interests, legitimate interests of citizens, public order, social morality and information authenticity;
(12) Containing any other content prohibited by the law and administrative regulations.
1.2.2 You shall not publish, transmit, disseminate or store content that infringe upon other people's reputation rights, portrait rights, intellectual property rights, trade secrets and other legitimate rights;
1.2.3 You shall not publish, transmit, disseminate or store content relating to others' privacy, personal information or materials;
1.2.4 You shall not publish, transmit or disseminate harassment and advertising information, over-marketing information, spam or any information containing any sexual content or sexual connotation;
1.2.5 Other information that violates laws, regulations, policies and public order, that contradicts social morality, or interferes with the normal operation of Kameymall or infringes the legitimate rights and interests of other users or third parties.
2 Software Usage Specifications
2.1 You shall not engage in any of the following acts in the course of using the Software except as permitted by law or by Kameymall's written permission:
2.1.1 Delete the copyright information on the Software and its copies;
2.1.2 Conduct reverse engineering, reverse assembly and reverse compiling on the Software, or any other attempts to discover the source code of the Software;
2.1.3 Use, lease, lend, copy, modify, link, reproduce, compile, release, publish or establish a mirror site for the content that Kameymall owns intellectual property rights;
2.1.4 Copy, modify, add, delete and mount the data stored in any terminal memory by the Software or during the operation of the Software, the interactive data between the client and the server during operation of the Software, and the system data necessary for operation of the Software, or create any derivative works by using plug-ins, add-ons or third-party tools/services unauthorized by Kameymall to access to the Software and related systems;
2.1.5 Add, delete, change the functions or operating effects of the Software by modifying or forging the instructions and data, or operate or disseminate to the public the software and methods used for the purposes described above, regardless of whether such acts are for commercial purposes.
2.1.6 Login or use Kameymall Software and Services through any third-party software, plug-in, add-on or system that are not developed or authorized by Kameymall, or produce, publish, disseminate these tools;
2.1.7 Interfere with the Software and its components, modules and data on your own or by authorizing others or third-party software to do so;
2.1.8 Other acts not expressly authorized by Kameymall.
2.2 You understand and agree that Kameymall is entitled to choose the objects to provide with the Services, determine functions and settings, decide objects and the scope to open any function and disclose any data interface and related data, based on comprehensive factors including user experience, operating security of Kameymall or related service platform, platform rules and healthy development. Kameymall may suspend or terminate the Services to you if you're suspected to be involved in the behaviors including but not limited to:
2.2.1 violation of laws and regulations or the provisions of this Agreement;
2.2.2 affecting the service experience of Kameymall;
2.2.3 causing any potential safety hazard;
2.2.4 copying the primary functions or functional components of Kameymall or other products of Kameymall, or use other means to achieve the main effect of the above mentioned functions or functional components;
2.2.5 trying to mislead users to believing the products, services, or functions are provided or authorized by Kameymall, by adopting similar interface, style, function, description or user experience to Kameymall and Kameymall.
2.2.6 Other behaviors which contradict the operating principles of Kameymall or its service platform, or other management requirements of Kameymall.
3 Service Operation requirements
Unless permitted by law or authorized by Kameymall in writing, you shall not engage in the following acts in the course of using the Services:
3.1 Submit and publish false information, or impersonate others or use the name of others;
3.2 Induce other users to click on the link pages or share information;
3.3 Fabricate facts or conceal the truth to mislead or deceive others;
3.4 Infringe legitimate rights of others including reputation rights, portrait rights, intellectual property rights and trade secrets;
3.5 Utilize any Kameymall account, any function and any third-party operating platform to conduct promotion or mutual promotion without Kameymall's written permission;
3.6 Utilize any Kameymall account or the Software and Services to engage in any illegal and criminal activities;
3.7 Reproduce or publish the methods or tools related to the above-mentioned acts, or operate or disseminate such methods or tools, whether or not for commercial purposes;
3.8 Other acts violating laws and regulations, infringing the legitimate rights and interests of other users, interfering with normal operation of products or not expressly authorized by Kameymall.
4 Responsible for Your Own Acts
You fully understand and agree that you are fully responsible for all acts under your registered account, including any content, comments, likes, recommendations and other actions you post, as well as any consequences arising therefrom. You shall make your own judgment on the content of the service and bear all risks arising from the use of the content, including the risks arising from your reliance on the correctness, integrity or practicability of the content. Kameymall cannot and will not be liable for any loss or damage caused by the above risks.
5 Treatment for Breach of Contract
5.1 If Kameymall finds or receives a report or complaint from others against the user on violation to this Agreement, Kameymall is entitled to remove or obscure relevant content at any time without notice, impose penalties on the violating account including but not limited to warning, restriction or prohibition of the use of some or all of the functions, account banning or cancellation, and announce the results of treatment.
5.2 You understand and agree that Kameymall is entitled to, based on reasonable judgement, penalize any act violating relevant laws and regulations or provisions of this Agreement, take appropriate legal action against any user in violation of laws and regulations, and preserve relevant information in accordance with related laws and regulations to report to relevant departments etc. The user shall bear all the resulting legal responsibilities.
5.3 You understand and agree that you shall be solely liable for any claims, requests or losses arising out of or in connection with your breach of the provisions of this Agreement or relevant terms of the Services. You shall also be liable for the compensation of any losses caused to Kameymall.
Statement on Intellectual Property Rights
1 Kameymall is the intellectual property owner of the software. All copyrights, trademarks, patents, trade secrets and other intellectual property rights of the software, as well as all information content related to the software (including but not limited to words, pictures, audio, video, charts, interface design, layout framework, relevant data or electronic documents, etc.) are protected by the laws and regulations of the People's Republic of China and corresponding international treaties, Kameymall enjoys the above intellectual property rights, except the rights that relevant obligees should enjoy in accordance with the law.
2 You shall not, or permit any third party to, implement, use, or transfer any of the above intellectual property rights for any commercial or non-commercial purpose without prior written consent from Kameymall or relevant rights holders.
3 All content uploaded and released during your use of the Software and Service will not transfer intellectual property rights, portrait rights and other rights due to uploading and publishing. However, you acknowledge and agree that, within the scope permitted by law, Kameymall can use non-confidential content uploaded or published by you for achieving the purpose of the Software and Services, including but not limited to storing, playing to relevant users, obtaining and reuse by relevant users, etc.
Kameymall User Privacy Policy
Effective May 17, 2023
Previous Version
In order to effectively protect the privacy of Kameymall users and optimize the user experience, we update this Privacy Policy (Revised Version) in accordance with current regulations and policies, which specifies the policies and measures taken in terms of collection, management and protection of users’ personal data. This Privacy Policy applies to all services offered by Kameymall, whether you obtain Kameymall’s services via PC, mobile terminal or other devices.
For any issues regarding this Privacy Policy or related matters, you may contact us at any time by visiting the Kameymall online customer service system, Kameymall official service account number or calling our customer service hotline.
This Privacy Policy will help you understand the following content:
Usually, you may visit our company online without telling us who you are or providing any of your personal information. However, in order to facilitate you to enjoy our services, you may choose to provide us with the following information in various circumstances.
1) The information provided by you for us. When you register a Kameymall account, we save the basic information that you provided: your email address and password. If you like, when you use our services, you may provide more of your personal information, including name, gender, photo, birthday, telephone number, country/region, education, and work experience.
2) The operation you performed. When you use our services, we automatically collect some information so that these services can better satisfy your needs. Such information includes:
Your search history
Products/shops you visited
Date, time stamp, and your communications with customer service.
Videos you watched
Ads you clicked or tapped
Your location
Device information
IP address and Cookie data
We or our partners will use your information to provide and improve services, providing you with websites or mobile applications with personalized experiences, including:
1) To contact you on your account, to reach a contract with you, to provide you with our services, to render your compliance with our legal obligations, to protect your important interests, or to use them in accordance with public interests, so that we can serve you more widely.
Providing payment processing and account management, operating, measuring and improving our services, and keeping our service safe, sound and operable.
Contacting with you for your account, via emails, phone calls, SMS/text messages, mails and mobile device push notifications, in order to solve the account problems, handle disputes, charge fees or amounts in arrears, or other necessary actions for providing you with customer services.
Detecting, preventing, reducing and investigating frauds, security vulnerabilities, or potential prohibited or illegal activities.
Exercising our membership contract, this Privacy Policy Notice or other policies, and providing further services as described by you in the information we collect.
2) While safeguarding your rights and freedom, we will use your personal information to pursue our legitimate interests. We have taken measures to strike a balance between our interests and yours, including:
Improving our services, such as reviewing information related to pauses or conflict pages encountered by members, so that we can identify and resolve problems and provide you with a better experience.
Customizing, evaluating and improving in-site advertising based on your advertising customization preferences.
Providing targeted marketing, service updates and promotions based on your communication preferences.
Contacting you via email or mail as permitted by applicable law, so as to provide you with coupons, discounts and special promotions; receiving your opinions through surveys or questionnaires and informing you of our services.
Inviting you to be our partner and participate in our project via emails, phone calls, SMS/text messages, mails and mobile device push notifications.
Contacting you regarding public policy issues or other matters concerning your ability to use our services, which may include inviting you to participate in petitions, writing letters, making phone calls, or implementing other activities related to the public policy.
Accepting your valuable suggestions or advice.
Using the GA/Baidu API to measure visits and click-through rates of all levels of pages on our websites and mobile apps, or other promotional effects.
Measuring seller performance (for example, using shipping tracking information provided by sellers and shipping service providers or provided by Kameymall).
Monitoring and improving information security for our website and mobile apps.
3) With your consent, we may use your personal information for the following purposes:
Providing you with marketing promotions via phone calls, emails, SMS or text messages, including coupons, discounts and special offers, opportunities to use service offerings on our platform, website content of articles and services you may like, follow-up observations of your shopping carts, your tracking list and your favorites, as well as the collection of favorites and sellers you choose to follow.
Providing you with marketing promotions from other Kameymall business members.
Providing you with marketing promotions from third parties, including coupons, promotions, discounts and special offers, opportunities to use services from third parties, website content for items and services you may like, etc.
Using your sensitive personal information to facilitate certain types of transactions.
You have the right to cancel your agreement at any time.
We may use technologies that are deemed as automatic decision making or analysis. We will not use automatic decision-making techniques to make decisions that will have a major impact on you unless the decision is a necessary part of the contract between you and us, and we use such technologies with your consent or as required by the laws.
Please note that we will not share your personal information with any advertisers unless with your consent. We will not seek any personal information from children or incapacitated persons or send them any requests for personal data, without the guardians’ permission, knowledge, or presence.
We will not sell, rent or otherwise disclose your personal information to any third parties for marketing or advertising purposes without your consent. To ensure that we provide you with operational services, comply with our legal obligations, enforce membership contracts, promote our marketing and advertising campaigns, prevent, detect, reduce and investigate fraudulent or illegal activities related to our services, we may share your information to the following parties for the following purposes:
1) To Kameymall’s related group companies, this information may be used to:
Provide syndicated content and services (such as registration, transactions, and customer support).
Assist in the detection, investigation, reduction and prevention of fraudulent and illegal activities, violations of our membership contracts, and information security vulnerabilities.
Provide you with personalized advertising.
Improve the products, websites, apps, services, tools, and marketing communications.
Kameymall’s related group companies may use your information to send you marketing communications, provided that you agree to receive marketing communications from Kameymall’s related group companies or as permitted by the laws
2) To the following service providers and financial institution partners:
Third party service providers that assist us to render services and payment processing services, coordinate us to provide personalized advertisements, help us to prevent, detect, reduce and investigate potential illegal activities, violations of our membership contracts, frauds and/or security vulnerabilities, assist in the payment collection, joint management and incentive plans, associated credit cards and other business.
Third-party financial institutions that cooperate with us to provide financial products for you,so that they can provide joint content and services (such as registration, transactions and customer supports). These third-party financial institution partners may use your personal information to send you marketing communications only upon your requests for their services.
For third party shipping companies (such as DHL, SAL, FBA, etc.), we will share the shipping address, contact information and shipping tracking data, for the purpose of delivering the purchased articles and other shipping-related communications.
3) To law enforcement organs, public security organs or other judicial organs and organizations
To comply with legal obligations, procedures or requirements.
To perform our terms of service and other agreements, policies and standards, including investigation over any possible violations.
To detect, prevent or otherwise solve security, fraudulent or technical issues.
To protect the rights, properties, or security of us, our users, third parties, or the public (including exchanging information with other companies and organizations for the purpose of fraud prevention), as required or permitted by the laws. We will only disclose the information that we consider relevant to the investigation or inquiry, such as name, city, state, postal code, telephone number, email address, member account record, IP address, complaints for fraud, and etc.
4) Change of Ownership
If we are merged or acquired by other companies, we may share information with them according to our Privacy Policy. In this case, we will require the new entity to comply with this Privacy Policy when processing your information. If we intend to process your information for purposes not set forth by this Privacy Policy, you will be notified of the new use of your personal information in advance.
Your personal information will be accessible from our servers and will be processed on our servers, too. No matter where your personal information is stored, we are committed to protecting the privacy and integrity of your personal information. Your personal information will be controlled by our technology and organization and is subject to our policies and procedures (including this Privacy Policy).We will clearly and comprehensively introduce you the future use of this information when we collect information from you. You may provide us with all or part of the information we want to collect as you wish, and at the same time, you may tell us that which purposes you wish for certain information or which purposes you don’t wish for certain information, we will respect your wishes. Our company guarantees the security and quality of information provided to us by you via physical and electronic means.
Note: Some countries, regions or organizations may not have strict laws and regulations to protect your personal information. Notwithstanding, our company will still process your personal information in the manners described in this Privacy Policy in the said places.
We will permanently save your personal information once you have successfully registered your Kameymall account. Also, we will delete your personal information in advance upon your request. However, we will retain the data as required by our legal obligations.
In general, we will ask for your permissions to use your personal information when collecting your personal information. Also, we may ask for your permissions before each use upon your request. You may also take the initiative to understand the use of your personal information through various channels such as newspapers and internet. You may contact us via phone or internet to jointly investigate the root cause thereof and take protective measures to ensure the security of your personal privacy if you discover any authorized use of your personal information.
At the same time, for your personal information held by us, you may access, modify or delete your data, or restrict or refuse us to process your data:
1) Access and corrections. You may log into your account to check, review and update most of your personal data. Please update your personal information immediately if your personal information is changed or inaccurate.
2) Query. Please contact us as permitted by the applicable national laws when you wish to check whether a charge is involved.
3) Limitations and objections. In certain circumstances, you may request us to stop processing any of your personal information held by us, other than our storage purposes. However, please be noted that we may not be able to provide you with all services and customer supports offered to members (offered in the case of obtaining this Privacy Policy Notice and membership contract authorization) if you ask us to stop processing some or all of your personal data, or if you cancel (if applicable) your agreement to our use or disclosure of your personal data for the purposes set out in this Privacy Policy. We may use such personal information again if we have legitimate reasons (for example, to maintain legal statements or to provide protections for others) under the data protection law.
After you voluntarily cancel your account, we will end your account and remove other people's access to your personal information as soon as possible based on your account activity and in accordance with applicable national laws and regulations.
You may contact our office via any communication methods
Your right to file a complaint with the data protection supervisory agency is not affected.
We will post updated policies here and notify our users on the Kameymall website or mobile app for any significant changes to this Privacy Policy. Please check this page frequently for any updates of or changes to this Privacy Policy.
Instructions
By using the Kameymall website and mobile apps, you are accepting our rules and policies regarding your personal information, and you expressly consent to our collection, processing, use and storage of your personal information in accordance with this Privacy Policy.
You acknowledge that you have read and understood this Privacy Policy.
You will not be able to use the services if you do not agree with this Privacy Policy. You may withdraw your agreement to our use of your personal information in accordance with this Privacy Policy if you change your mind in the future..
三、How do we collect your personal information?
We will only get your personal information from feedback of our website.
Note: We will not ask for personal information to children or self-solicit individual without permission of guardian, or in the situation of without knowing this and without the presence.
四、How do we use your personal information?The personal information you provide to us will be used in the following purposes with your permission:
五、How do we protect your personal information?
When we collect information from you, we will introduce the future of using this information clearly and comprehensively. You can provide all or part of the information to us based on your personal preference. At the same time, you have the right to tell us which part of information can be used in which ways and which information cannot, we will respect your wishes. Our company guarantees you the security and quality of information data you provide to us with physical, electronic and other means.
Note 1: Some countries, regions or organizations may not publish strict laws and regulations to protect your information. Within these regions or organizations, our company will still deal with your information with the way described in accordance with the terms.
Note 2: Hope you can understand that in some cases, the law requires disclosure of information. Pursuant to subpoenas of judicial or other governments, warrants, or orders, it may be needed to disclose personal information.
六、How do you monitor the use of personal information?
In general, when we collect your personal information we will ask for permission of using your personal information. If you have requests, we can ask for permission each time before using it. You can know the usage of your information via newspaper, network or other ways by yourself. If you find out that your personal information has been used without your permission, you can contact us by phone or Internet. We will investigate the origin of the problem and take protective measures to ensure the safety of your personal privacy.
Visit ‘My Kameymall’ page, then you can check the relevant details of personal accounts.