Kameymall will return the balance of the difference in time. It’s the real benefits to you and cost no extra money.

What is the estimated weight?  

The estimated weight is the total weight according to which we calculate the shipment fee when you submit your order. When your product enters our warehouse, we will weigh it with its original packing. The weight of the entry record together with the weight of the carton we are going to pack your product with add up to the estimated weight. However, if you choose to remove the original packing when you submit your shipment order, the actual weight of your parcel will differ from the estimated one.

What is the real weight?

We will weigh the parcel after you submit the delivery order and carry out a second weighting on the encapsulation of your item's weight and packaging weight, which is the real weight. You can click on the details of the package to check the real weight after sending the parcel within 3 working days.

If the real weight is lighter than the estimated weight, the balance of the package will be returned to your personal cash account after sending the parcel within 3 working days.

Real case

The packaging weight is 2573 grams

No packaging weight is 2340 grams

Remove the packaging is about 233 grams  

In the case above, the estimated weight was 2537 grams and the actual weight was 2340 grams (packaging removed), so the weight difference is 233 grams. For EMS, Preferential Line, and DHL, the first weight of a parcel is 500 grams. If 1 unit of after weight is 233 grams, you will be refunded based on the unit after weight. However, if the weight difference is lower than 233 grams (1 unit of after weight), you will not be refunded.

An example of choosing American line packet:

Estimated weight is 2573g, the international delivery fee =13+13*25+30=368 RMB; (1 first unit+25 continued units)

Real weight of 2340g, the international delivery fee =13+13*23+30=342g; (1 first unit +4 continued units)  

Actual difference =368-342=26 (2 continued unit)

What is the volumetric weight?

Volumetric weight is one of the methods to calculate the weight of a light bulb in the transportation industry. Volumetric weight is to use a conversion formula to get the weight of the items. Charges are based on the greater of actual weight and volumetric weight.

Kameymall line（Canada line，European DHL duty-free line， Australia line，UK line）:

The formula for calculating the volumetric weight = length cm * width cm * height cm/8000

American line packet，American line packet (Batteries)： The formula for calculating the volumetric weight = length cm * width cm * height cm/7000

American line（Heavy Cargo）：The formula for calculating the volumetric weight = length cm * width cm * height cm/6000

DHL,UPS, Fedex:

The formula for calculating the volumetric weight = Length cm * width cm * height cm/5000

SF-express, E-EMS, EMS, YunExpress:

The formula for calculating the volumetric weight = length cm * width cm * height cm/6000  

Kindly remind: International freight will be based on the billing weight (the greater the actual weight and volume weight) of the parcel. if the billing weight exceeds the estimated weight buy more than 1 added weight unit (including 1 added weight unit). an order of supplementary payment will be generated by the system