In international logistics, there are strict restrictions on item categories. When your ordered items arrived at ‘My Warehouse’, if there are mail-restricted items, we will use the "prohibited" icon to mark them.

Note：  

If you understand the items’ categories and shipping restrictions, you could contact our online customer service to help u check with the logistics provider to see if restrictions can be unlocked, but you need to bear the resulting risk after the operation.

The goods purchased in China must be in conformity with the laws and regulations of the People's Republic of China, the state permits the import of goods. Relevant laws and regulations are as follows:

The current published revised version of <the People's Republic of China prohibited import and export goods from> and < the People's Republic of China restrictions on import and export goods Table > shall become effective as of 1st March 1993. The one released on 1st November 1987, which was <the People's Republic of China General Administration of customs about issued a ban on, limiting import and export goods table announcement >, is abolished at the same time.

1. Various weapons, simulation weapons, ammunition, and explosives;
2. Forged currency and forged securities;
3. On China's politics, economy, culture, moral harmful print, film, Photographs, music, video, audio, video tapes, laser discs, computer storage medium, and other items;
4. A variety of potent poisons;
5. Opium, morphine, heroin, marijuana, and other addictive drugs and psychotropic drugs;
6. Animals, plants, and their products with dangerous bacteria, pests, and other harmful organisms;

Prohibitions of export goods

1. All the items included in the scope of the prohibition of entry;
2. The content involves the country's secret manuscripts, printed matter, films, photographs, music, video, audio, video tapes and laser discs, computer storage medium and other items;
3. Precious cultural relics and other prohibited styles;
4. Endangered and rare animals, plants (including specimens) and their seeds, and reproductive materials.  

The list of People's Republic of China limits import and export item 

Restrictions on imported articles

1. Radio transceiver and communication security machine;
2. Smoke, wine;
3. Endangered and rare animals, plants (including specimens) and their seeds, reproductive materials;
4. National currency;
5. Other customs limit import items.

Restrictions on export articles

1. Gold, silver, valuable metals, and ornaments thereof
2. National currency;
3. Foreign currency and negotiable securities;
4. Radio transceiver and communication security machine;
5. Precious Chinese herbal medicines;
6. General cultural relics;
7. Other articles are restricted from exportation by Customs.

1. What does the displayed“prohibited” icon mean when submitting a package for delivery?

In international logistics, there are strict restrictions on item categories. When your ordered items arrived at ‘My Warehouse’, if there are mail-restricted items, we will use the "prohibited" icon to mark them.  

Note:

If you understand the items’ categories and shipping restrictions, you could contact our online customer service to help u check with the logistics provider to see if restrictions can be unlocked, but you need to bear the resulting risk after the operation.

2. Why cannot submit the warehouse items for delivery together?

If part of your items in the warehouse involves mail restrictions, when you send out the delivery order, the other items submitted in the same order may also be restricted.

3. Small volumes of liquid and medicines are better to be mixed with other commodities. How many pieces are limited?

These commodities are not recommended to cover the parcel of more than 10% of all commodities.

4. Why do some items need to be sent separately?

Greetings, to ensure reasonable packaging or reduce the volumetric weight of the parcel, if the single side length is equal to or over 70CM, individual packing will be necessary.

5. What are the benefits of combined delivery?

With parcel consolidation, Kameymall will provide a top-rated packaging service. Plus, you will save big on international shipping!

Take EMS. Freight for shipment to Singapore: ¥115 for the first weight (500g), ¥27 / 500g for additional weight, with the customs clearance fee of ¥8.

Say, you have 3 parcels weighing 700g、1,100g, and 1,600g, respectively:

1). If sending them separately, the total freight will be ¥568.

Total international freight = (¥115 + ¥27 + ¥8) + (¥115 + ¥27 * 2 + ¥8) + (¥115 + ¥27 * 3 + ¥8) = ¥531

2). If getting them consolidated for shipment, the total freight will be ¥321.

Total weight: 700g + 1,100g + 1,600g = 3,400g

Total international freight = ¥115 + ¥27 * 6 + ¥8 = ¥285

3). See? You can save ¥246 (¥531 - ¥285= ¥246) on international shipping in this way!

4). Use Parcel Forwards service as an example, using "cost estimation" to calculate the delivery fee is easy to read.

6. What are the limits of imitation brands, prohibited goods, liquids, paste, food, DVD CDs, and drug delivery?

The shipping suggestions are based on our experience in standard transportation and we are not responsible for any parcels that are confiscated by the customs. Due to customs restrictions, cigarettes, alcohol, drugs, and restricted products will not be accepted for shipping. Following the air transportation rules, non-dangerous goods identification is needed for food, liquid, powder, and gel products. We suggest that you do not ship these types of products in quantity. If there is a small number of sensitive products, you can ship them with normal products like clothes and shoes. For example, if there are bottled cosmetic products in your parcel, we can try to ship the parcel for you when the volume of a single bottled cosmetic product is equal to or below 100ml and the total volume for the parcel is no more than 200ml.

Please click the link below to view the detailed shipping restrictions. If you have any questions, please contact our online customer service team. Thank you!